The Cottons Medical CentreMeadow LaneRaundsNorthants, NN9 6UATel: 01933 623327
BSc (Hons), MBBS, MRCGP
MBBS, MRCGP, DFSRH
The practice employs a Health Care Assistant who assists the Nurses and will undertake some routine checks on their behalf. If you are requested to provide a specimen, always remember to include your date of birth and name on the container. This information is a minimum legal requirement and without this information your specimen will be discarded. Specimens MUST be at the surgery by 12 noon.
The Practice Manager, Mr Julian Crowe, is responsible for the day-to-day running of the practice and supporting the other team members and doctors. He will be pleased to discuss any non-medical problems you may have and also receive any suggestions for improving the services offered. Your comments will be totally confidential and there is no need to give your name and address unless you would like a response.
The practice operates an 'in-house complaints procedure' and welcomes the opportunity to deal with any concerns or complaints you may have about the service we provide. In the first instance, please contact the practice manager by letter, telephone or in person so your complaint can be investigated and dealt with quickly. It is our policy to give you a full explanation and advise you of the outcome. The practice publishes guidance on how to complain. This guidance is available on request at reception, on the website or from the practice manager directly.
The admin team support the GPs. Our receptionists are here to help and guide patients to the most appropriate service. Any information given to any member of staff is treated as confidential.
Deputy Practice Manager: Michelle Garratt
Administrators : Holly Yeatman, Julie Bellingham, Andrea Davies, Elaine Malthouse, Megan Owens, Linda Silver, Debbie Turner
Receptionists : Rita Bosworth, Ellie Defries, Danielle McIlroy, Julie Mason, Shauna Williams
Tel: 01536 494078 (9:15am – 10am)
If you feel you need to contact the district nurses, please phone the surgery and we will be happy to pass any messages on to them.
Our Health Visiting team is avaialble on 01832 733975
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