Accessing Your Test Results and Hospital Letters
We actively encourage you to register for Patient Access if you haven't done so already. This is the quickest, most informative and helpful way you can access your medical information!
Within your medical record you will find all of your test results. Results are displayed with a comment by a GP. These comments are to provide insight into what your results mean and/or what actions have been taken. You are not required to necessarily act on the comments as we will maintain the usual means of contacting you should we need to. This will take the form of a letter or telephone call, depending on the circumstances.
For further information about your results please visit labtestsonline or Patient UK.
You may also feel the need to discuss your results with a doctor or nurse; however we will initiate contact with you if your results determine the need.
Most of your hospital letters and other documents are available to view on Patient Access. You will be able to keep better track on your healthcare by reading your letters. The other benefit of this depth of access is that you will no longer need to contact the practice to ask if letters have been received as you will be able to check yourself.
You will also have access to the telephone numbers and email addresses to hospital departments and hospital staff who are responsible for your secondary health care.
What if I don't have access to my medical records online?
If you are unable to use Patient Access please call between 10:00 am and 4:00 pm (telephone lines are closed from 12.30 to 1.30 pm) to enquire about your test results as our staff will have more time to deal with your request between these times. Please be aware that the staff who give you these results are not medically trained.
Please note that the practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.
When you take your test you will be told how long should be expected before the results are returned to the practice.
It is your responsibility to check your results and to make an appointment to discuss them with your doctor if your are advised to do so.