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Practice Management

Mr Julian Crowe OBE (m)

 Practice Manager

The Practice Manager, Mr Julian Crowe, is responsible for the day-to-day running of the practice and supporting the other team members and doctors. He will be pleased to discuss any non-medical problems you may have and also receive any suggestions for improving the services offered. Your comments will be totally confidential and there is no need to give your name and address unless you would like a response.

The practice operates an 'in-house complaints procedure' and welcomes the opportunity to deal with any concerns or complaints you may have about the service we provide. In the first instance, please contact the practice manager by letter, telephone or in person so your complaint can be investigated and dealt with quickly. It is our policy to give you a full explanation and advise you of the outcome. The practice publishes guidance on how to complain. This guidance is available on request at reception, on the website or from the practice manager directly.

Administration

The admin team support the GPs. Our receptionists are here to help and guide patients to the most appropriate service. Any information given to any member of staff is treated as confidential.

Deputy Practice Manager: Michelle Garratt

Administrators :  Holly Cox, Lynn Saunders, Linda Silver, Shannon Grimes, Julie Bellingham, Suzanne Parkes

Receptionists : Rita Bosworth, Susan Greenwood, Hayley Kirk,  Elaine Malthouse, Jane Parsons

 
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